1. SSH into ESXi
  2. Execute esxcli system module set -m=vmkusb -e=FALSE , the purpose of this command is to disable the new vmkusb module in ESXi 6.5 and switch to the traditional USB driver.
  3. After execution completes, restart ESXi, and USB devices will work normally.
Reference:
  1. https://communities.vmware.com/thread/547408